Top 7 Order Management Software Solutions for 2021!

The continuous rise of eCommerce and the growing challenges in handling high volumes of orders is compelling businesses to adopt an automated order management system that will work as per business’s logic. An order management software centralizes your orders that are received from various marketplaces, track stock movement from warehouses to the customers, maintain records of billing, payments, invoices and processing and fulfilling orders.

OMS (Order Management Software) has been designed to facilitate and automate the whole order fulfillment process, enhancing order processing efficiency for suppliers and wholesalers and reducing the time in the order-to-cash cycle. The software allows business users to enter and convert orders easily, quotes, maintain a visual on stock levels, search and identify trends from the past invoices, verify shipping preferences, and modify pricing using a single system.

In today’s time, order management needs a multi-dimensional system that touches every facet of how your business operates that include – 

Customers, product information, sales channels, inventory levels and location, order printing, picking, packing, shipping, customer service, returns and refunds, and suppliers for purchasing and receiving.

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Orderhive software is a cloud-based order management system designed for small, medium, and giant retailers, wholesalers, and distributors. Using Orderhive, retailers can track their online sales channels and analyze the team’s performance on all the functions and locate inventory in the warehouse. The software also offers users real-time updates of their business using a reporting and analytics feature.

Significant Features –

• Back-End Process Automation
• Omnichannel Order Management
• Product Listing
• Inventory Control
• Warehousing
• Payment Processing
• Multi-Carrier Shipping
• Purchase Management

Pros –

• Best customer support service 
• Easy to install and use 
• Offers the best integration 
• Powerful automation
• Great user interface

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This software is a business management software that is offered as a service that performs ERP (Enterprise Resource Planning), and CRM (Customer Relationship Management) functions. NetSuite is a horizontal package that is designed for a varied range of industries. NetSuite financials covers apps for financial reporting and analytics, financial accounting, order and billing management, payment management, inventory management, and supply chain management. 

Significant Features –

• Pricing and promotions 
• Sales order management 
• Returns management 

Pros –

• Enhanced cash flow
• Increase on-time delivery 
• Reducing shipping costs 
• A trusted business partner 

Cons –

• Little-bit confusing 
• Customer service staff are not well-trained 
• Documentation is heavy 
• The UI is not updated

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It is a cloud-based inventory management solution that is designed for small as well as midsize businesses. 

Zoho inventory software features all the inventory modules covering vendor managed inventory and reporting and analysis, and traceability. 

The software features mobile compatibility for Android and iOS devices. 

Zoho Inventory can integrate with different e-commerce sites like Etsy, eBay, Amazon, etc. 

Significant Features – 

• Stock management 
• Order management 
• Customer and vendor management 
• Integrations
• Customization 

Pros – 

• Effective and easy-to-use 
• Excellent integration with Shopify 
• Affordable for small business owners 

Cons –

• Updating product images is time-consuming 
• Difficulty in customizing features

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It is an ERP (Enterprise Resource Planning) software designed to help businesses manage and streamline the whole supply chain lifecycle, i.e., from the procurement of war materials to the distribution of sales orders. Experts can benefit from AI (Artificial Intelligence) technology to forecast project profitability, create and assign tasks for particular users, and receive automated reminders about the project updates.

Significant Features –

• Project Management
• Agile Methodologies
• Accounts Payable
• Compliance
• Archiving & Retention
• Enterprise Resource Planning
• Fixed Asset Management
• Asset Accounting
• IT Asset Management

Pros – 

• Offers useful features 
• Helpful for running finance and accounts
• Easy to implement 
• Affordable and flexible 
• Amazing customer care response 

Cons – 

• Not much famous 
• Basic features are missing

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Conexiom software is a document automation solution that assists in streamlining different business processes by automating invoice capture, order entry, quote management, and centralized platforms. It automatically processes all types of buying orders and other documents. The technology reads the clear text documents like Excel, PDFs, XML, etc.

Significant Features –

• Order fulfillment 
• Order entry 
• Order tracking 
• Shipping management 

Pros – 

• Easy to use
• Extremely reliable services 
• Best customer support 

Cons –

• Basic and limited software
• Software runs slow

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Infoplus is a web-based warehouse management software designed for small to midsize 3PLs, Wholesalers, E-Commerce retailers that focuses on taking full control of inventory shipping and warehouse operations. This software’s key features cover managing unique workflows for diverse business lines under a single software platform. 

Significant Features – 

• Warehouse Management
• 3PL Management
• Barcoding/RFID
• Forecasting
• Distribution
• Barcoding / RFID
• Import / Export Management
• Inventory Management
• Alerts/Notifications
• Forecasting
• Shipping
• Air Shipping
• Bills of Lading

Pros –

• It consists of a native mobile app
• Easy and fast navigation 
• Easily accessible customer teams
• Easy interface for navigating 

Cons –

• Security features should be more robust

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Ariba software focuses on streamlining source-to-pay operational processes. SAP Ariba offers e-procurement and supply chain management solutions that enable the growth of medium-size and large companies to achieve end-to-end digital transformation. Also, it provides supplier management, procurement, spend management, financial supply chain solutions that aids in contract lifecycle management, payable automation, supplier risk management, vendor management, and more. 

Significant Features –

• Supply chain collaboration
• Ariba Exchange
• Strategic sourcing
• Procurement
• Supplier discovery
• Strategic sourcing
• Invoice management
• Dynamic discounting

Pros –

• 100% clarity to the procurement process
• A friendly tool to use 
• Customers can use it for sending invoices
• Monitor and capture request from customers 

Cons – 

• Difficult to use for new users
• Bad customer support

Adopting the best order management software for your business will encourage profits and boost sales. In this blog, we have portrayed the top 7 order management software solutions to look at in 2021!