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  • OVERVIEW

    • Cin7 Orderhive Overview

      All in one software that manages your business for you
    • Integrations

      We provide integrations with 300+ software of your choice
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      Get to know how Cin7 Orderhive helps our clients in this section.

    CLIENT REVIEWS

    • Fantastic!

      “Cin7 Orderhive was the only suitable order management system that I could find, that would provide an integration with Royal Mail (UK delivery service).” Sean Parle | Director, Digital Converters
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    FEATURES

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      eCommerce Automation

      Auto-pilot your daily routine tasks using our automation
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      Order Management

      Multi-channel workflow automation & cut fulfillment costs
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      Product Listing Management

      Manage product details and improve customer experience
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      Multichannel (B2B and D2C) commerce - multichannel

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      B2B sales, complex quoting, including EDI sales - multichannel

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      Retail operations including POS, and inventory management - multichannel

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      Warehouse Management

      Multi-warehousing, real-time order allocation workflows
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      Invoicing & Payments

      Effortlessly create bills, send and receive payments
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      Product manufacturing including made- to-order, production, and MRP - multichannel

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      Inventory Control

      Smart tool to maintain stock levels and minimize errors
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      Shipping Software

      Omni-channel Shipping, Compare Rates, Automate Workflow
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      Purchase Management

      PO life-cycle management with purchase recommendations
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      Analytics & Reports

      Know your business with our data-driven insights
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      Returns Management

      Experience hassle-free returns process using Cin7 Orderhive
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      Seller Fulfilled Prime

      Cut costs, outgrow business and fulfill prime orders
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      Amazon FBA Inbound Shipments

      Easily manage your FBA account, shipment, and inventory

    PRICING PLANS

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      Essentials

      Marketplaces and online stores for emerging online sellers.
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      Pro

      Ecommerce, shipping, and Amazon FBA for scaling online sellers.
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      Ecommerce, fulfillment, APIs, and payments for leading online sellers.
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      For multichannel, high-volume product sellers.
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  • ESSENTIALS

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    LEARN IN-DEPTH

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      Inventory Management

      Learn the essentials of inventory management in this ultimate collection of guides.
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      Warehouse Management

      Learn the requisites to achieve a fully functional warehouse.
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      Order Management

      The entire life-cycle of order from fulfillment center to reaching the customer.
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      Shipping Labels

      Get to know everything about shipping labels - its types, how they are made, important terms.
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      Shipping Management

      Get to know A-to-Z about shipping including its types, important terms, and costs
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      Enterprise Resource Planning

      A complete guide on Enterprise Resource Planning.
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      Supply Chain Management

      Learn about how supply chain management is all about getting the right products at the right time.
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      eCommerce Marketing

      Learn all about various methods for promoting your online stores to the right target audience.
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Founder

Andrej Matijczak

Website

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Location

Germany

Integrations

Multiple Shopify Store front

What Freeletics achieved by using Orderhive?

  • FTP integration enabled a smooth transition of data between the Shopify stores and 3PL System
  • A centralized system to manage multi-store inventory & order fulfillment operations
  • Custom invoice helps Freeletics handle taxation policies across different countries

About Freeletics

Freeletics, a self-financed sports-and-lifestyle company founded by Andrej Matijczak, Joshua Cornelius and Mehmet Yilmaz in 2013, is now one of the world’s popular fitness app.

Whether you are looking for heavy workout schedules, weight-reduction tips, interval training (HIIT) with an option to build strength, or, focus on cardiovascular endurance- the experts at Freeletics offers the best of best physical and mental training plans and advice with multiple options.

Being successful in helping people to become a stronger version of them (physically and mentally) with their fitness app, Freeletics also powers an online shopping portal offering a range of fitness products.

We took some time off to sit with Stefan Lettner, who apart from handling business development activities at Freeletics Wear also manages some core back-end operations.

 freeletics

Running multiple Shopify storefronts serving different countries

“We don’t want to restrict our offerings to a specific region. From the start, our plan was to diversify our brand and sell our products internationally.

Shopify allowed us to have multiple storefronts, where each storefront is tweaked according to a specific language & currency.

However, there are certain challenges with managing multiple storefronts.

Challenges

Thriving to empower people to shape their life and help them build confidence, fitness, and willpower- the company started getting better response for their online store, too. The increasing number of sales orders made it difficult for the company to track inventory in real-time.

Challenges with managing multiple web stores

“Running multiple storefronts specific to the country was certainly helping us boost our sales, however, with this, we also had to manage orders out of each site separately, which created complication with fulfillment and returns processing.

Adding to the woes, we were selling products on all the web stores, so on any purchase we had to update inventory and return items to all the sites accordingly.

Our product data structure had become disorganized with multiple web stores, as the processes across the departments were highly dysfunctional. Again, integrating these web stores with our 3PL system was another challenge as the entire fulfillment process was unsystematic due to the absence of inter-process communication.”

No Centralized system to manage stock & sales orders

Managing stock requirements was a major challenge- consuming them more of time and costs. Freeletics needed a centralized system that would allow integration with Shopify and ease export of data.

No automated data connector between the Shopify stores & the 3PL system

“Selling products across multiple geographies certainly increased our logistic workflow complexities. We wanted to focus our attention on our core services rather bumming around with the logistic operations. This was the reason we decided to use the service of PFIFF, a German-based 3PL company who drop ship the products to customers on our behalf.

However, as there was no automated system through which we can share data/information between our Shopify stores & our 3PL system, we had to communicate every order with customer’s details with our 3PL service providers. This was costing us a valuable amount of time.”

Custom Requirements

Apart from this, we had certain unique processes like custom invoice specific to the country which can only be automated by a software which can implement extended functionalities.

Solution

FTP integration enabled a smooth transition of data between the Shopify stores and 3PL System

Orderhive filters and exports all the sales orders imported from the Shopify stores and send them automatically to their third party logistic company (PFIFF Logistics) for fulfillment.

Orderhive synced PFIFF with Freeletics Shopify store via FTP integration. The entire process between receiving the order to fulfillment was automated by Orderhive Enterprise, allowing them to have a real-time data exchange and complete the fulfillment process in a few clicks.

A centralized system to manage multi-store inventory & order fulfillment operations

Orderhive automated Freeletics inventory & Order management workflow and gave them a centralized system to manage inventory and fulfill orders.

Keeping fulfillment, customer service and drop shipping process consistent across their multiple Shopify sites.

Easy Returns Management helps them maintain the correct level of stock

Once a product is returned by the customer, the 3PL system notifies Orderhive about the returned order with specific customer details. Then, Orderhive immediately updates the stock level across the Shopify channels to maintain the correct level of stock.

Custom invoice helps Freeletics handle taxation policies across different countries

“With Orderhive, we were able to manage localized requirements including multiple currencies, multi-book accounting, transactional taxes such as VAT and generate language specific invoices which are in compliance with the country’s financial law.”

Multi-user functionality enabled Freeletics to allow user specific access to employees belonging to the warehouse, fulfillment and administrative department.

Results

 

 

“We collaborated with Orderhive in 2015, it easily integrated with our Shopify stores and brought inventory & orders management capabilities in a single consolidated platform.

Orderhive also simplified our logistic operations, making it easy for us to connect with third party logistic providers and enabled us to manage & track shipments from a single dashboard.

It was great to work with Orderhive as they have the expertise to tailor processes and implement a custom solution as per our requirements.

Their support team is always there on their toes to extend their help whenever we are stuck with any issue. We’re also thinking to get more processes customized in the coming months.”

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  • LEARN IN-DEPTH

    • Inventory ManagementLearn the essentials of inventory management in this collection of guides.
    • Warehouse ManagementLearn the requisites to achieve a fully functional warehouse.
    • Order ManagementThe entire life-cycle of order from a fulfillment center to reaching the customer.
    • Shipping ManagementGet to know A-to-Z about shipping including its types, important terms, and costs.
    • Enterprise Resource PlanningLearn the essentials of Enterprise Resource Planning in this complete guide to ERP.
    • Supply Chain ManagementLearn about how supply chain management is all about getting the right products at the right time.
    • eCommerce MarketingLearn all about various methods for promoting your online stores to the right target audience.
    • Shipping LabelsGet to know everything about shipping labels – its types, how they are made, important terms.
    • 3PL CompaniesConnect with all 3PL companies across multi-nations from here.
    • Dropshipping CompaniesConsolidated list of Dropshippers internationally for your business
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