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  • OVERVIEW

    • Cin7 Orderhive Overview

      All in one software that manages your business for you
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      Get to know how Cin7 Orderhive helps our clients in this section.

    CLIENT REVIEWS

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      β€œCin7 Orderhive was the only suitable order management system that I could find, that would provide an integration with Royal Mail (UK delivery service).” Sean Parle | Director, Digital Converters
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    FEATURES

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      eCommerce Automation

      Auto-pilot your daily routine tasks using our automation
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      Order Management

      Multi-channel workflow automation & cut fulfillment costs
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      Product Listing Management

      Manage product details and improve customer experience
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      Multichannel (B2B and D2C) commerce - multichannel

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      B2B sales, complex quoting, including EDI sales - multichannel

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      Retail operations including POS, and inventory management - multichannel

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      Warehouse Management

      Multi-warehousing, real-time order allocation workflows
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      Invoicing & Payments

      Effortlessly create bills, send and receive payments
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      Product manufacturing including made- to-order, production, and MRP - multichannel

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      Inventory Control

      Smart tool to maintain stock levels and minimize errors
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      Omni-channel Shipping, Compare Rates, Automate Workflow
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      Purchase Management

      PO life-cycle management with purchase recommendations
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      Know your business with our data-driven insights
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      Returns Management

      Experience hassle-free returns process using Cin7 Orderhive
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      Cut costs, outgrow business and fulfill prime orders
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      Amazon FBA Inbound Shipments

      Easily manage your FBA account, shipment, and inventory

    PRICING PLANS

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      Essentials

      Marketplaces and online stores for emerging online sellers.
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      Pro

      Ecommerce, shipping, and Amazon FBA for scaling online sellers.
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      Ecommerce, fulfillment, APIs, and payments for leading online sellers.
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      Enterprise

      For multichannel, high-volume product sellers.
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    LEARN IN-DEPTH

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      Inventory Management

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      Learn the requisites to achieve a fully functional warehouse.
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      Order Management

      The entire life-cycle of order from fulfillment center to reaching the customer.
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Founder

Jay & Madeleine Crowdus

Website

Visit Website

Location

USA

Integrations

Shopify, Amazon, eBay

What Rusty Birds achieved by using Orderhive?

  • Efficient order processing system and warehouse management system
  • Centralized multi-channel & multi-warehouse operations
  • Streamlined financial processes by quickbooks custom integration

 

Jay and Madeleine Crowdus, a husband and wife artist team, started their venture called Elegant Garden Design in 2011. Jay being a graphic artist, was always inclined towards creating products that capture imagination combined with Madeleine’s experience in fine arts. They both started their design startup with hand-crafted rustic metallic birds silhouettes that can ornament garden and homes.

Talking about their Brand, Jay said,

β€œWe wanted to turn our love for birds and other garden and woodland inhabitants into delightful, engaging, rustic metal silhouettes that would beautifully enhance gardens and homes. This led us to start our own venture, Rusty Birds.

Rusty Birds are charming and playful bird silhouettes that can be mounted on nearly any surface. Our exclusive range of indoor & outdoor aesthetic includes mountable animals, free standing animals, bird tiles, garden ornaments, wreaths & rings, garden picks, shovel handle stakes which reflect personality as well as species-specific traits. A majority of our customers are garden fanatics, and now the rusty birds are some of their favorite garden decorating items. β€œ

rustybirst-large

Wholesale Business

β€œMany of our clients are wholesalers. Due to the strong demand of the metal silhouettes, there is a constant stream of supply that we need to maintain. We sometimes miss on some consignments as the production is not planned in advance.”

Along the side, Jay and Madeleine wanted to offer a dedicated line of products to wholesalers, which can not only be a great way to re-engage with the wholesalers whom they have lost touch with, but offering their range of products at a competitive price can also give a great boost to sales.

On the top of that, they wanted to offer a hassle-free buying process for the wholesalers, where they can create their account with Elegant Garden Design website and can back order/bulk purchase in just a few simple clicks.

β€œShopify provided us the easiest way to connect with business owners and customers. Our wholesale website was designed keeping in mind an easy search option & quick display of product category. And our retail website, Rusty Birds, is designed to boost better engagement with customers.

To increase sales and expand our reach, we even listed our products on prominent marketplaces like Amazon and eBay.”

Challenges

Synchronization of data across multiple channels

While dealing with end consumers and wholesalers, Jay and Madeleine realized that today’s consumers are more demanding than ever. While they interact with online retailers, they need to have a seamless shopping experience, and the luxury to shop and receive their order on time is essential.

The biggest challenge was to sync all the sales orders across the channels.

β€œWe got stuck with some operational inefficiencies which were impossible to eliminate, Like:

  • Managing all the Marketplaces and Shopify store products and orders.
  • Updating marketplaces & Shopify stores with real-time shipping/tracking information.
  • Updating the marketplace & Shopify stores with real-time inventory update.
  • Tracking the order fulfillment process.

Shipping Arrangements

β€œWe were even thrived with shipment incontinence. We ship using USPS flat rate boxes, our customer also includes wholesalers where the parcel size and weight is usually large.

We want to provide the most economical shipping options to our customers. However, calculating the most cost effective shipping mode for each orders was indeed a tiresome process. Enterprise, our warehouses are located at multiple locations, so we have to optimally manage inventory operations across the fulfillment process.

Most of our time was consumed in logistic activities. That’s why we were in need of a sophisticated warehouse management system that optimally manages all resources within the fulfillment operations.”

Solution Delivered

Multi-Channel Solution

β€œOrderhive Enterprise Solution is the only software that not only got integrated with my sales channels but even centralized my multi-channel & multi-warehouse operations – everything from order management, inventory management to fulfillment can be handled from a single backend.

Orderhive gave us the much required visibility into through the entire business operations.”

Efficient order processing system

β€œOrderhive enabled us to consolidate data across the channels and sync it in a single backend. We can easily accommodate with the scaling demand, the Orderhive system constantly sync the incoming orders and allows us to process it in few clicks.

It also enable us to locate the product in a warehouse through which we can manage to ship the orders in the most optimal way.

Warehouse Management

 quote icon 1Orderhive has added another level of sophistication to our wholesale distribution operations. Their warehouse management features are designed to enable wholesale distributors to adapt to changing customer expectations. We can anytime check the availability of a particular product across the warehouse location and optimize the shipment cost by fulfilling the order from the nearest location. quote icon 2

Streamlining financial processes – QuickBooks Integration

Orderhive integration with QuickBooks, helped Jay and Madeleine to process their business and speed up data flow.

The Integration allowed Jay and Madeleine

  • Remove the needless process of manually entering the invoice & payment details.
  • Ensure accurate and timely retrieval of data on the basis of key information.

QuickBooks Customization

Before Orderhive, Jay and Madeleine used to manually map the billing details of each customer in order to retrieve the company details from the database. However, after customizing the process. The system automatically maps the billing data and reflect it in the system, avoiding the tedious task of manually mapping each invoice entry.

infographics-Rusty-Birds

Results

Why we manage our multi-channel business on Orderhive?

  • We operate at 100% of our efficiency.
  • We focus more on customer service & product designs instead of managing backend operations.
  • We can plan our production in advance, cut down on our logistic cost and fulfill orders faster than ever.

 

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  • LEARN IN-DEPTH

    • Inventory ManagementLearn the essentials of inventory management in this collection of guides.
    • Warehouse ManagementLearn the requisites to achieve a fully functional warehouse.
    • Order ManagementThe entire life-cycle of order from a fulfillment center to reaching the customer.
    • Shipping ManagementGet to know A-to-Z about shipping including its types, important terms, and costs.
    • Enterprise Resource PlanningLearn the essentials of Enterprise Resource Planning in this complete guide to ERP.
    • Supply Chain ManagementLearn about how supply chain management is all about getting the right products at the right time.
    • eCommerce MarketingLearn all about various methods for promoting your online stores to the right target audience.
    • Shipping LabelsGet to know everything about shipping labels – its types, how they are made, important terms.
    • 3PL CompaniesConnect with all 3PL companies across multi-nations from here.
    • Dropshipping CompaniesConsolidated list of Dropshippers internationally for your business
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