Challenges
Aiming to be the “platform to luxury” for fashionistas, Smytten offers a number of lifestyle and fashion brands. With the popularity of the app, the company had to struggle in managing stock for their business.
The team at Smytten was lacking a system that could update stock levels whenever a sale is made.
The company was also looking for an instant solution to gain industry-specific knowledge that could help them enhance Smytten’s back-end processes.
Solution
Orderhive’s inventory management system is allowing the company a centralized stock management solution.
Orderhive easy sync with Smytten’s back-end is helping them manage all their products from one system. The company can add new products to their Orderhive account which will then automatically be synced to Smytten.
In the case of a sales order for which payment made at Smytten via Paytm – the stock level gets updated automatically in the store and Orderhive account, both.
Orderhive has been a great boon to my online business with their seamless management systems of catalog management as well as order fulfillment! Any issues faced are swiftly tackled by their great team, who have often gone out of their way to help us even on public holidays!
– Anand Sankar, Head, Product design & Digital at Smytten
Results
With quick sync of products from Orderhive to their store, is actually saving them loads of time and effort that they spend behind those manual entries.
Also, with “Orderhive Solution” the company has an ability to receive instant feedback and settle with a solution that fits their needs and pocket, both.
Things Smytten love about Orderhive:
- Easy-order sync
- Catalog management
- Quick support replies
