Orderhive users get a new Automation for Orders, where they can add comments to Orders and set actions for those particular orders based on the comments. The new Trigger is called ‘order commented’. This is accompanied by two actions- ‘Approve Order’ and ‘Cancel Order’.
Here’s how you can create the Automation for ‘Order Commenting’-
Automation→ Trigger: When ‘order is commented’ → Condition: ‘Order Comment’ → Action: ‘Approve order’ and ‘Cancel order’.